LAST UPDATED: OCTOBER 12, 2026
This page explains the shipping methods, delivery times and conditions for products purchased through our website.
SHIPPING DESTINATIONS
We currently ship exclusively within Italy. Any local restrictions or logistical issues will be communicated to customers.
DELIVERY TIMES
Delivery times depend on product availability and the selected courier. Delays may occur due to circumstances beyond our control, such as adverse weather conditions or public holidays.
SHIPPING COSTS
SHIPPING METHOD
Shipments are handled by Poste Italiane. Once an order has been dispatched, the customer will receive an email containing a tracking number to monitor the delivery status.
SHIPPING ADDRESS
Customers are responsible for providing an accurate and complete shipping address. Any delays or returns caused by incorrect addresses will be at the customer's expense.
DELIVERY DELAYS AND ISSUES
In the event of delivery delays, lost shipments or damage during transit, customers may contact Be EVO directly at info@be-evo.it, providing their order number. We will handle the issue and coordinate with the courier to find an appropriate solution, in accordance with applicable consumer protection laws.
RETURNS AND REFUNDS FOR DELIVERY ISSUES
If a product arrives damaged or does not match the order, customers are encouraged to contact Be EVO promptly at info@be-evo.it, providing their order number and, where available, photos and details of the issue. All claims will be handled in accordance with applicable consumer protection laws, including statutory rights under the legal guarantee of conformity. For further information, please refer to our Return and Refunds policy.
CONTACTS
For any inquiries, please contact us at info@be-evo.it