Resurrection Body - Shower Gel (250ml)

Aqua, Ammonium Coco-Sulfate, Cocamidopropyl Betaine, Cocamidopropyl Hydroxysultaine, Niacinamide, Arnica Montana Flower Water, Propylene Glycol, Calendula Officinalis Flower Extract, Cordyceps Sinensis Extract, Melia Azadirachta Seed Oil, Bursera Graveolens Wood Oil, Melaleuca Viridiflora Leaf Oil, Sodium Hyaluronate, Sodium Chloride, Lactic Acid, Parfum, Ethylhexylglycerin, Phenoxyethanol, CI 16035, Tetramethyl Acetyloctahydronaphthalenes*, Mentha Piperita Oil*, Limonene*, Pinene*, Pogostemon Cablin Oil*, Menthol*, Juniperus Virginiana Oil*, D-Limonene*, Citrus Aurantium Peel Oil*.

*Allergens derived from fragrances or essential oils.

Apply Resurrection Body to wet skin, massage until an even lather forms, then rinse thoroughly. Ideal after physical activity and suitable for use as part of your regular cleansing routine.

In accordance with the Italian Consumer Code (Legislative Decree No. 206/2005), customers purchasing through the Be EVO website have the right to withdraw from their purchase within 14 calendar days of receiving the products, subject to the exceptions provided by applicable law.

Return Conditions:

• Products should be returned complete, with their original packaging and safety seals intact, where applicable.

• Sealed products that are unsuitable for return for health protection or hygiene reasons may be excluded from the right of withdrawal if unsealed after delivery, in accordance with applicable law.

• Direct return shipping costs are borne by the customer, provided this was communicated before purchase, except where otherwise required by law or agreed by Be EVO.

• These conditions do not affect the customer's statutory rights regarding defective, damaged or non-conforming products.

Return and Refund Procedure:

• To exercise your right of withdrawal, send a written request to info@be-evo.it within 14 calendar days of receiving your order.

• Include your order number and a brief description of your request.

• You will receive instructions for returning the products to our warehouse.

• Products must be sent back within 14 days of notifying us of your decision to withdraw.

• Refunds will be issued using the original payment method within 14 days of receiving your withdrawal notification. We may withhold reimbursement until we receive the returned products or proof that they have been sent back, as permitted by law.

Exceptions and Special Conditions:

• The right of withdrawal may be excluded for sealed goods that have been unsealed after delivery and cannot be returned for health protection or hygiene reasons, where the applicable legal requirements are met.

• Promotional offers and bundles may be subject to specific pricing conditions. Any adjustments to refunds will be made in accordance with applicable consumer protection laws.

• Purchases made through authorized sales channels remain subject to the consumer rights provided by applicable law.

Damaged, Incorrect or Non-Conforming Products:

If you receive a damaged, incorrect or non-conforming product, please contact us at info@be-evo.it, providing your order number and a brief description of the issue. Where possible, please include photographs of the packaging and the product received.

Once we receive your request, we will provide the necessary assistance and instructions. Your statutory rights under the legal guarantee of conformity remain unaffected by the standard withdrawal period or hygiene-related exceptions.

Customer Support:

For any questions regarding returns, refunds or product issues, please contact us at info@be-evo.it.

Orders placed on the Be EVO website are prepared and handed over to the courier as quickly as possible, subject to product availability and standard warehouse processing times.

Order Processing and Shipping Times:

• Orders are processed on business days, excluding Saturdays, Sundays and public holidays.

• Delivery times may vary depending on the destination, courier and periods of high order volume.

• Delivery times provided at checkout are estimates and may change due to circumstances beyond Be EVO's control.

• Delays attributable to the courier do not affect the correct processing and dispatch of orders by Be EVO.

Shipping Costs:

• Shipping costs are clearly displayed during checkout, before the order is confirmed.

• Free shipping promotions are automatically applied when the conditions of the offer are met.

• Any additional charges for specific destinations will be communicated before order confirmation, where applicable.

Shipment Tracking:

• Once an order has been handed over to the courier, customers will receive tracking information, where available.

• Tracking information may take a few hours to become active in the courier's system.

• Delivery updates will be sent to the contact details provided during checkout.

Delivery Address:

• Customers are responsible for providing an accurate and complete delivery address when placing an order.

• Be EVO cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact details provided by the customer.

• If you notice an error in your delivery address, please contact us as soon as possible at info@be-evo.it. If your order has not yet been handed over to the courier, we will do our best to update the shipping details.

Delivery and Failed Delivery Attempts:

• Customers are required to be available to receive their parcels in accordance with the courier's delivery procedures.

• In the event of failed delivery, parcel storage or return to sender for reasons attributable to the recipient, additional shipping costs may be charged to the customer.

• If your parcel is marked as delivered but has not been received, we recommend checking with family members, neighbours, building reception staff or the courier before contacting our customer service team.

Damaged Products and Delivery Issues:

• Upon delivery, we recommend checking the parcel for visible damage, signs of opening or tampering.

• If any visible irregularities are found, we recommend accepting the delivery with reservations, where possible.

• If a product arrives damaged, incorrect or missing, please contact us promptly at info@be-evo.it, providing your order number and, where possible, photographs of the packaging and the product received.

Customer Support:

For any questions regarding shipping, delivery or order status, please contact us at info@be-evo.it. Always include your order number so that we can handle your request as quickly as possible.